a9jl Privacy Policy

01 Introduction

a9jl ("a9jl", "we", "us", "our") operates the online gaming platform accessible at a9jl.net, offering Filipino players access to live casino games, sabong livestreams, sports betting, slots, and bingo. We are committed to protecting the privacy and personal data of every player who registers and plays on the a9jl platform.

This Privacy Policy ("Policy") describes how a9jl collects, uses, stores, shares, and protects personal data in connection with your use of the a9jl platform. It applies to all registered players, visitors, and any person who interacts with the a9jl platform from the Republic of the Philippines or any other jurisdiction where access is permitted.

This Policy should be read together with the a9jl Terms & Conditions, which govern your use of the platform. By registering an account or using any a9jl service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

02 Data We Collect

a9jl collects the following categories of personal data from players and platform visitors:

2.1 Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Nationality and country of residence
• Government-issued ID number (e.g., PhilSys National ID, passport, driver's licence, SSS/GSIS ID)
• Photograph or selfie submitted for identity verification purposes

2.2 Contact Data

• Philippine mobile number or email address used to register your a9jl account
• Residential address (required for KYC verification and regulatory compliance)

2.3 Financial Data

• GCash or PayMaya mobile number linked to your payment account
• Bank account details (BPI, BDO, Metrobank, UnionBank) where used for deposits or withdrawals
• Transaction history, including deposit amounts, withdrawal requests, and gaming activity

2.4 Technical Data

• IP address and approximate geolocation at the time of login and gameplay
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the a9jl platform
• Cookie identifiers and similar tracking technologies (see Section 7)

2.5 Gaming Activity Data

• Bets placed, games played, and outcomes on the a9jl platform
• Bonus usage, wagering history, and promotional participation
• Responsible gaming tool settings (deposit limits, self-exclusion status, cooling-off periods)

2.6 Communications Data

• Records of your communications with a9jl customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and survey responses submitted to a9jl

03 How We Collect Data

a9jl collects personal data through the following means:

• Direct collection: Data you provide when registering an a9jl account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the a9jl platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners.
• Publicly available sources: Information from public registries or databases used to verify your identity or comply with anti-money laundering obligations.

04 How We Use Your Data

a9jl uses your personal data for the following purposes:

• Account management: To register and maintain your a9jl account, verify your identity, and manage your login credentials.
• Age verification: To confirm that you meet the minimum age requirement of 21 years before permitting access to gaming services.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana.
• Gaming services: To provide access to live casino, sabong, sports betting, slots, and bingo on the a9jl platform.
• Regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations and gaming regulatory requirements.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and abuse of the a9jl platform.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion, where requested or required.
• Customer support: To respond to your enquiries, complaints, and support requests.
• Marketing: To send you promotional offers, bonuses, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the a9jl platform, user experience, and game offerings.

05 Legal Basis for Processing

a9jl processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Consent: Where you have given explicit consent to the processing of your personal data, including for marketing communications.
• Contractual necessity: Where processing is necessary to perform the contract between you and a9jl (i.e., to provide gaming services, process payments, and manage your account).
• Legal obligation: Where processing is required to comply with applicable Philippine laws and regulations, including AML obligations and gaming regulatory requirements.
• Legitimate interests: Where processing is necessary for a9jl's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided such interests are not overridden by your rights and interests.

06 Data Sharing & Disclosure

a9jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana, to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and AML partners: Service providers engaged to detect and prevent fraud, money laundering, and other illegal activity.
• Game content providers: Third-party game studios and live casino operators whose games are available on the a9jl platform, to the extent necessary to provide gaming services.
• Regulatory authorities: Philippine gaming regulators, law enforcement agencies, and other government authorities where required by applicable law or court order.
• IT and platform service providers: Cloud hosting, data storage, and cybersecurity providers engaged to operate and maintain the a9jl platform.

07 Cookies & Tracking Technologies

The a9jl platform uses cookies and similar tracking technologies to enhance your experience, maintain your login session, and analyse platform usage. The following types of cookies are used:

• Essential cookies: Required for the a9jl platform to function correctly, including maintaining your login session and remembering your language and currency preferences. These cookies cannot be disabled.
• Analytics cookies: Used to collect anonymised data about how players use the a9jl platform, including pages visited, session duration, and features used. This data helps us improve the platform experience.
• Functional cookies: Used to remember your preferences and personalise your experience on the a9jl platform, such as your preferred game categories and responsible gaming settings.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorised login attempts on the a9jl platform.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the a9jl platform. Continued use of the platform following your first visit constitutes acceptance of our use of cookies as described in this Policy.

08 Data Retention

a9jl retains your personal data for as long as your a9jl account remains active and for a period thereafter as required by applicable Philippine law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Financial transaction data is retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity data is retained for a minimum of three (3) years from the date of each gaming session.
• Customer support communications are retained for two (2) years from the date of the last communication.
• Marketing consent records are retained for as long as you remain subscribed to a9jl marketing communications, plus one (1) year following unsubscription.

Where retention beyond these periods is required by a court order, regulatory investigation, or other legal obligation, a9jl will retain the relevant data until that obligation is satisfied. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

09 Data Security

a9jl implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the a9jl platform.
• Encrypted storage of sensitive personal data, including passwords and financial information, using strong cryptographic algorithms.
• Access controls limiting access to personal data to authorised a9jl personnel and service providers on a strict need-to-know basis.
• Regular security audits and penetration testing of the a9jl platform infrastructure.
• Two-factor authentication options available to players to protect their a9jl account login.
• Incident response procedures to detect, contain, and notify affected players of any personal data breach in accordance with applicable law.

10 Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have the following rights with respect to your personal data held by a9jl:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed by a9jl, as set out in this Policy.
• Right of access: You have the right to request a copy of the personal data a9jl holds about you, including information on how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by a9jl. You may update certain account details directly through your a9jl account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to a9jl's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the a9jl Data Privacy Officer at [email protected]. a9jl will respond to all verified data rights requests within thirty (30) days of receipt. We may require proof of identity before processing your request.

11 Children's Privacy

The a9jl platform is strictly intended for persons aged 21 years and above. a9jl does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use any a9jl service.

If a9jl becomes aware that personal data has been collected from a person under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the a9jl platform, please notify us immediately at [email protected].

12 Changes to This Policy

a9jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. Where a material change is made to this Policy, a9jl will notify registered players via email or an in-platform notification at least seven (7) days before the change takes effect.

The "Last Updated" date at the top of this Policy will be revised whenever an update is made. Your continued use of the a9jl platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how a9jl protects your personal data.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by a9jl, please contact our Data Privacy Officer:

a9jl is committed to resolving all data privacy concerns promptly and transparently. We aim to respond to all written enquiries within 24 hours and to complete formal data rights requests within 30 days.